Privacy Policy

Our forms ask for some combination of the following, depending on the form: first and last name, email address, phone number, dealership or company name, dealership address, and ZIP code. We also record which page and which form the submission came from, so we know what you were asking about.

Some forms include a hidden field that is invisible to you and is used only to detect automated spam submissions. It is never used to identify you.

We use a small number of third-party services to run this site and handle inquiries. Each receives only what it needs:

• Salesforce — our customer relationship system. Form submissions are sent here, and this is where our record of your inquiry lives.
• Mailgun — sends us an email copy of each submission so an inquiry is never lost if the CRM is unavailable.
• eSEOspace — the agency that builds and maintains this website. A copy of form notifications is sent to them so they can confirm the forms are working.
• Google Analytics, via Google Tag Manager — measures how the site is used, in aggregate, only if you click Accept in the cookie banner.
• Calendly — if you book a meeting, your booking details are handled by Calendly.
• YouTube — some pages embed videos, which load only when you choose to play them.

We do not post your information publicly, and we do not use it to contact you about anything unrelated to the inquiry you made.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@pinnaclesalesandmail.com and tell us which you want. To stop hearing from us, reply to any email from us and say so, or use the same address.

Form submissions are transmitted over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but access to inquiry data is limited to the people who need it to respond to you.

Questions about this policy: info@pinnaclesalesandmail.com. You can also reach us through the site.